Travel Claim

Step 1

What you need to report a claim

Step 2

Submit your claim online

Claim Submission Procedures

  • For Medical emergencies, contact us immediately via to ensure quick coverage confirmation with the medical provider and to receive our prior approval and indication on the procedure to follow. 
  • In case of theft, you should provide a written proof from the Police at your destination stating the incident and the stolen items.
  • In case of baggage delay, you should get a letter/report from the Airline confirming the delay and delivery date/time of the baggage.
  • You can always contact our claims department on 800 116 0020

Download Claim Documents

Travel Smart Claim Form

Travel Claim

Fields marked with an * are required
Please make sure to have clear scans/photos of the receipts and any other documentation, if applicable.

Personal Details
Medical Centre
Short description

If you are unable to submit your travel claim online, please attach hard copies
of the documents mentioned in Step 1 and send them to us along with your complete
and signed travel claim form, using the below methods: